Match Rules

These rules apply to every match played on Keyers. They form part of our Terms of Service. Staff decisions under these rules are final.

Last updated: July 20, 2026

Platforms & Epic Names

  • When a player's platform or Epic name is wrong, they have 7 minutes from the moment a moderator joins the conversation to fix it.
  • If the player resolves it by switching accounts or platforms, the game must be restarted.
  • Changing the Epic name on a Keyers account does not affect the existing score, but the game must be restarted.
  • Moderators may, at their discretion, permit a player to correct their Epic name earlier.

When in Doubt, Keep Playing

  • Even if you suspect your opponent is breaking a rule, we strongly encourage you to finish the match.
  • Playing the game out will never count against you.
  • If your report turns out to be valid, the match will either be replayed or resolved in your favor.

AFK & Availability

  • Every player gets 10 minutes in the lobby to get ready at the start of a match. In tournaments, this drops to 7 minutes.
  • To prove the opposing team failed to join within 10 minutes, you'll need chat and/or join-log screenshots as evidence.
  • If one or more teammates are missing, the match may proceed short-handed.
  • Both sides must agree before a match can be cancelled.
  • While an opponent is AFK, you may only secure one kill against them at a time.

In-Game Glitches

  • If a glitch occurs, the rounds affected by it do not count.
  • Repeatable exploits and two-sided game mechanics are not treated as glitches.
  • A crash is not counted as a bug, since there's no reliable way to tell whether it was intentional.

Party, Host, Map & Region

  • Playing in the wrong region means the match is reset.
  • The host plays as Team 1 in-game and opponents move to Team 2. Points already awarded to the wrong teams still stand.
  • If the host is wrong, all completed matches count, and the non-hosting team may quit and request the host after the current round.
  • If the map is wrong, all completed matches count, and after the current round the default Keyers recommended map may be selected.
  • Kicking your opponent from the party mid-round is an automatic round loss.

Observing / Spectating

  • Any round with an outside spectator is reset, and the team that didn't invite them is awarded a point.
  • Keep the lobby as private as possible.
  • Players who join the lobby but do not spectate will not trigger a redo.

Toxicity

Excessive toxicity is not tolerated and may result in a ban. Most milder forms are acceptable — mods and admins have the final say. Ask in our Discord for the full toxicity guidelines.

Disconnections

  • Respawning mid-round is not allowed, as it can be used to deny opponents their earned siphon.
  • If a teammate leaves after a round starts, the remaining players must finish it. The round is a loss only if everyone leaves.
  • If a teammate leaves before a round begins, that round does not count and the game is paused.
  • If a game is paused longer than 7 minutes, all absent players are barred from the rest of the match.
  • Disconnects caused by lag, crashes, or other hardware issues — frustrating as they are — do not warrant a redo, since intent can't be proven.

Deception

  • Misleading your opponents about the rules, expectations, setup, or anything else that directly affects the match is prohibited. Bluffing about your skill level, while not encouraged, is allowed.
  • An alternative or additional rule holds only if it's enforceable and at least one player from each team agrees to it by voice or chat, with evidence.
  • Trying to complete a game or report a player while a match is still in progress counts as deception.
  • Stop playing the moment you mark a match complete or report your opponent. If you leave mid-round and your report is invalid, the other side earns a point — so when unsure, finish the match first.
Match Rules — Keyers · Keyers